Refund & Cancellation Policy
At ASVA, we aim to deliver your order quickly, safely, and reliably. This Shipping & Delivery Policy explains how we process and deliver orders placed through our website www.worldofasva.com
1. Delivery Coverage
- We currently ship to all major locations across India.
- Delivery will be made to the shipping address provided by you at the time of placing the order.
2. Shipping Timelines
- Orders are typically processed and shipped within 0–7 business days from the date of order confirmation.
- Delivery timelines may vary depending on your location, courier service availability, and unforeseen circumstances.
- You will receive an email confirmation with tracking details once your order has been shipped.
3. Order Tracking
- Once your order is dispatched, you will receive a tracking link on your registered email ID.
- You can use this link to track the status of your delivery in real time.
4. Delivery Confirmation
- Delivery will be considered complete once the product is delivered to the address provided by you during checkout.
- You will receive a delivery confirmation email once the order has been successfully delivered.
5. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- From time to time, we may offer free shipping promotions which will be clearly mentioned on the Website.
6. Delays in Delivery
- While we strive to deliver within the promised timelines, delays may occur due to:
- Natural disasters, strikes, lockdowns, or other events beyond our control.
- Courier partner delays or service limitations in certain areas.
- In such cases, we will keep you informed via email or phone.
7. Contact for Shipping Queries
If you have questions about shipping or delivery, please reach out to us:
ASVA
No 5/9, 3rd Floor, First Street, Nandanam Extension, Nandanam, Chennai – 600035, Tamil Nadu, India